What data do we collect?
We only collect personal data that you actively provide to us via our website and for which you have given your explicit consent. This may include:
Name and contact details, such as email address and telephone number
Address details
Information about your housing requirements or interest in specific projects
Any additional information that you enter yourself in a form
We do not collect personal data automatically, except for cookies for which you have given your consent (see Article 8).
Purposes of data processing
We only use your personal data for the following purposes:
Responding to questions you ask via our website
Providing information about Ardea projects
Sending newsletters or project updates (only after explicit consent)
Contacting you at your request
Administrative processing of expressions of interest or communication within ongoing processes
We do not use personal data for purposes other than those mentioned above, unless we request your consent again.
Legal basis for processing
We process your personal data exclusively on the basis of:
Consent, which you have explicitly given via our website
Legitimate interest, for example to respond to your contact request
Insofar as consent is the legal basis, you may withdraw it at any time (see Article 7).
Retention periods
We do not retain personal data longer than necessary for the purpose for which it was collected. In general, we apply the following:
Contact forms: maximum 24 months
Newsletter data: until you unsubscribe
Data relating to interest in projects: as long as it is relevant to the contact or process
After the retention periods have expired, data is securely deleted.
Sharing personal data with third parties
We do not share your personal data with third parties, unless:
This is necessary to answer your question or for further communication about projects
This is necessary for the use of external service providers (e.g. hosting, marketing or CRM), who process personal data exclusively on our behalf
We are legally obliged to provide personal data
You have given your explicit consent for this
We enter into a processing agreement in accordance with the GDPR with external parties that process personal data on our behalf.
Security of personal data
We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. These include:
Encrypted connections (SSL/TLS)
Secure storage and restricted access rights
Internal data protection procedures
Periodic evaluation of our security measures
Your rights under the GDPR
You have the following rights:
Right to access your personal data
Right to rectify inaccurate or incomplete data
Right to erasure (‘right to be forgotten’)
Right to restriction of processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
You can submit a request using the contact details below. We will respond within 30 days.
Cookies
Our website uses cookies for which you can give your consent via our cookie banner. These may include:
Functional cookies
Analytical cookies (only anonymised or after consent)
Marketing cookies (only after consent)
More information about this can be found in our separate cookie statement at www.ardea.be.
Minors
Our services and website are not intended for persons under the age of 16. If we determine that we have collected personal data from a minor, we will delete it immediately.
Changes to these privacy terms and conditions
We may amend these privacy terms and conditions if necessary. The most current version is always available at www.ardea.be. We will notify you of any significant changes if reasonably possible.
Contact details
If you have any questions about these privacy terms or the processing of personal data, please contact:
ARDEA
Steenweg op Leuven 1188
1200 Sint-Lambrechts-Woluwe
Belgium
Company number: BE 0802.872.463
Website: www.ardea.be
You can contact us using the form at:
https://www.ardea.be/contactus
For complaints regarding data protection, please contact the Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be